Operations Administrative Assistant
Rockledge, FL
Part Time to Full Time
Entry Level
Operations Administrative Assistant - Run Smarter IT
We are an Information Technology Consulting and Support provider, and we are seeking a detail-oriented and organized Administrative Assistant to support all internal functional departments. The ideal candidate will have excellent communication skills, be proficient in Microsoft Office Suite, and have the ability to multitask in a fast-paced environment. To be successful in this position, it is critical to have a good understanding of basic IT concepts and the desire for learning newer technologies.
This is a part-time position of approximately 30 hours per week and may increase to full-time after a short period of time. This is an in-office position based in Rockledge, Florida. Employees will be expected to work in the office or at a customer location.
ResponsibilitiesThis is a part-time position of approximately 30 hours per week and may increase to full-time after a short period of time. This is an in-office position based in Rockledge, Florida. Employees will be expected to work in the office or at a customer location.
The Administrative Assistant will play a vital role in supporting our team, contributing to the efficiency and success of our operations. The ideal candidate will be adaptable, eager to learn, and ready to take on additional responsibilities as the company grows.
- Provide comprehensive administrative support to ensure efficient office operations
- Handle routine tasks such as answering calls, receiving mail, and managing electronic communications
- Schedule appointments and maintain calendars for team members
- Coordinate meetings, including preparing agendas and taking minutes
- Maintain both physical and digital filing systems for accurate record-keeping
- Draft, edit, and format letters, reports, and presentations
- Review and process, expense reports, and other financial documents
- Serve as the first point of contact for customers
- Manage client communications and provide excellent customer service
- Oversee office supplies and equipment, working with vendors as needed
- Manage shipping and receiving equipment and supplies
- Maintain a well-organized work area
- Coordinate special administrative projects as assigned
- Assist in data entry and maintenance of company databases ConnectWise PSA
- Assist with documentation of IT processes and procedures
- Conduct regular follow-ups on open quotes and follow-up with customers.
- Assist in monitoring and tracking opportunities, sales orders, projects, and service boards.
- Monitor and assist workflow of several service boards within ConnectWise PSA
- Two or more years of paid company experience as an Administrative Assistant
- Demonstrated proficiency with Microsoft Applications, including Office 365, Outlook, Word, Excel, PowerPoint
- Excellent written and verbal communication skills
- Strong organizational, time-management and planning skills
- A good understanding of basic IT terminology and concepts.
- The ability to quickly learn new software applications is required.
- Interpersonal skills and the ability to interface with all levels of staff.
- Excellent time management skills and ability to multitask and prioritize work.
- Attention to detail and problem-solving skills
- Previous experience with IT MSP software, ConnectWise PSA, is highly desirable.
- A two (2) year degree in Office Management or a related discipline from an accredited college or university is preferred, but not required.
- Business Management Education and Experience are desirable but not required.
- Sales/Marketing Education and Experience are desirable but not required.
- International Association of Administrative Professionals (IAAP), desirable but not required.
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.
Physical Requirements
Must be able to lift and carry boxes and other awkward items weighing up to 25 pounds, including up and down stairs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. Must be able to see and hear, or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.
The above statements describe the general nature and level of work being performed. This job description does not serve as a contract nor does it limit the employer’s ability to establish or change the content, nature, or essential functions of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.
Run Smarter IT offers employees competitive pay, opportunities to learn, and a supportive leadership environment. Run Smarter IT is an Equal Opportunity employer.
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